Recent Reviews of Mercedes-Benz of Ft. Lauderdale
July 28, 2020
Extremely patient and profession throughout the entire process. Highly recommend Mercedes of Delray~!
July 8, 2020
The service agent teroy Williams was always. Informing the progress on my car
July 6, 2020
I walked in one day and meet Raymond he helped me and my boyfriend for a week making the deal happen for a brand new a class. He was very transparent helpful. I was able to do everything from home then go pick up my car and sign Raymond has everything prepared and ready .... Read Full Review randy the finance guy got done in less than a hour. Gave us great advice about the car and packages as well. I would definitely recommend this to other people. Read Short Review
July 2, 2020
This was my first visit to Mercedes-Benz of Ft. Lauderdale. From my initial call it was clear that the intention was to accommodate my enquiry. Rose, who handled the call was both welcoming and helpful in scheduling my appointment. My appointed Service advisor was... Read Full Review Christopher who walked me through the Service points. He was detailed and explained the scope of the Service work as per my request. All in all a very pleasant experience. Read Short Review
June 9, 2020
Overall excellent service and easy scheduling. Very accommodating as Wellins
August 11, 2020
Peter McInnis was wonderful to work with.
August 10, 2020
Service advisor Mike Ferraro is the absolute best! Always accommodating, personable and professional. Cultivates customer loyalty. A real asset to the dealership. Managers take note! The loaner process has been DRAMATICALLY improved. The customer waiting area is spacious... Read Full Review and comfortable.The ability to pay your bill with your service rep instead of the cashier is SO much better! This dealership has improved significantly over the past few years. However the service arrivals area, while improved, still needs tighter oversight and coordination. Drop off and loaner return is often not smooth. As you drive in, someone should be directing you where to park then approaching you right away to keep things organized and moving along. Tackle this last issue for a true 5 star rating. Read Short Review
August 9, 2020
I had a great experience getting my 2015 GLK serviced at this dealership. My service advisor was Mike F. He had all the diagnostics done within a few hours of me dropping my car off, and all necessary repairs were completed by the next day. The car was also very clean when... Read Full Review I got it back. I really appreciated how quickly everything was completed. Mike was very nice and so were the other employees I spoke to. Great service center and I will be back whenever necessary. Read Short Review
August 9, 2020
A fantastic experience. From post sale follow up to service.
August 7, 2020
Expect great service!
July 28, 2020
Amazing service at this location! Joseph Hagen is absolutely hands down the best car salesmen I’ve ever encountered!! He literally goes above & beyond to get you the best possible deal !!! I would recommend anyone looking into Mercedes go straight to this dealer & request... Read Full Review Joe!!! Thank you Joe you truly are amazing at what you do !!! Thank you for your 5 star service ! Read Short Review
October 7, 2019
Mike Farara is always helpful and always goes out of his way to make sure we are satisfied. With the service and loaner .
September 30, 2019
Hands down the best experience I've ever had buying a vehicle. In and out in 2 hours! Todd Fine was a great person to work with as well as the manager.
September 24, 2019
From the moment you make an appointment for the test drive until you leave with your NEW car ( even after) exceptional service
July 25, 2019
Each of Jeff Rosenfeld and his staff were extremely attentive and responsive to expediting the coordination with State Farm insurance and completing the repair in record time without any need to keep calling them.
August 4, 2020
Excellent & Enjoyble Service
July 30, 2020
We had an excellent experience! Our service advisor, Torey Williams was very nice and friendly. He kept us informed. The car issue was resolved and we received our car as promised.
July 17, 2020
Customer service is excellent. My service rep, Malik Hepburn was professional and knowledgeable about the services that I needed. The car was ready as promised
July 14, 2020
So my experience is unique in that I purchased my vehicle completely online from a different state. With COVID-19, I was unable to travel to complete this purchase, but the dealership staff was exceptional at meeting my every question and email during the process. It took a... Read Full Review bit longer than expected but it was my first time buying a vehicle this way so I learned a lot. I was able to negotiate the price/trade, secure my financing, work with the dealership to get videos of the vehicle I purchased, sign all the paperwork in my home state with a Notary, and at my own expense ship my car there and the vehicle I purchased to IL. I have not gotten my new Vehicle yet but I am excited and it should be next week! Seth, Julie, Todd, and the Finance Manager are all wonderful for helping me! Read Short Review
July 10, 2020
service advisors are very helpful